By providing your mobile number to Cynthia Co Ting Keh DDS P.C. you agree to receive text messages (SMS) from us related to your appointments, treatment reminders, and important updates about our services. Your privacy is important to us, and we are committed to safeguarding your personal information.
1. How We Use SMS
We may use text messaging to:
Confirm or remind you of upcoming appointments
Notify you of schedule changes or office closures
Provide follow-up care instructions
Share limited promotional offers (with your consent)
We will not use SMS for marketing unless you have given express written consent.
2. Opt-In
By providing your mobile number, you consent to receive SMS communications from Cynthia Co Ting Keh DDS PC. Message frequency may vary depending on your treatment schedule or interactions with our office.
3. Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, we may still contact you through other means, such as email or phone, as required for treatment or administrative purposes.
4. Fees & Charges
Message and data rates may apply from your mobile carrier. Check with your carrier for details.
5. Privacy
Your phone number and personal information are kept confidential and will never be sold, rented, or shared with third parties for marketing purposes. Messages are not encrypted; we do not send sensitive personal health information (PHI) via SMS unless explicitly authorized.
For more information, please see our full Privacy Policy and HIPAA Notice of Privacy Practices.
6. Security
We take reasonable steps to protect your personal information, but SMS communications are not considered secure forms of transmission. Please contact us directly if you have concerns about privacy.
7. Changes to This Policy
We may update these terms occasionally. Any changes will be posted on this page with the revised date.